Mobile usage across a number of retail touchpoints continues to gain popularity. But most shoppers have yet to adopt it or only think of using their mobile to price check in store. How do we bridge mobile commerce and retail?
Some of the technologies being used allow smartphones to “tap” against another object to trigger action or
exchange information, or deliver targeted messages and promotions to shoppers in real time, but what are the shopper barriers to overcome to increase engagement? This question and more will be discussed by retail and mobile industry experts.



